Forecasting
About this course
Process Mining can roughly be defined as a data-driven approach to process management. The basic idea of process mining is to automatically distill and to visualize business processes using event logs from company IT-systems (e.g. ERP, WMS, CRM etc.) to identify specific areas for improvement at an operational level. An event log can be described as a database entry that signifies a specific action in a software application at a specific time. Simple examples of these actions are customer order entries, scanning an item in a warehouse, and registration of a patient for a hospital check-up.
Course subjects
More about the authors
Robert Goedegebuure
Henri Grolleman
![](https://lwfiles.mycourse.app/642959b61fb5939f28cdf528-public/2cef447fad04f5e3c379884ec46d18eb.jpg)
This publication is part of the project ‘small projects 2022 route transport and logistics' with project number NWA.1418.22.023 which is financed by the Dutch Research Council (NWO).